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How lotteryma Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and use our lobby — and how we keep that data secure.

Account data protectionPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataUS-based account holdersClear opt-out paths
lotteryma How lotteryma Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

Live Chat Start a live chat from your account dashboard to ask about data requests, cookie settings, or what information we hold on your profile.
Email Support Send a written data request to our support email. Include your registered account email so we can locate your record and respond accurately.
Account Settings Manage cookie preferences and communication opt-outs directly from the Privacy section inside your account settings on mobile or desktop.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Our data practices are built around keeping your account secure and your information accurate. Here is how each area works in practice.

Encryption at Every Step

Your account data and payment references travel over SSL-encrypted connections. We use the same layer for PayPal, Venmo, and Play+ transaction records stored in your wallet history.

Data Retention Policy

We keep your account records for as long as your account remains active and for the retention period required under applicable state law after closure.

Cookie and Tracking Controls

Session cookies keep you logged in; analytics cookies help us improve lobby navigation. You can turn off non-essential cookies from the Privacy tab in your account settings.

Your Right to Access or Remove Data

You can request a copy of the data we hold on your account or ask us to delete it. Submit the request through live chat or email; we respond within the timeframe required by applicable law.

Common Questions About Your Data at lotteryma

These are the questions we hear most often about how we handle account data, payment records, and your rights as an account holder.

We collect your name, date of birth, mailing address, and a government-issued ID to verify your identity. Your contact email and phone number are also stored on your account profile.

No. We record transaction reference numbers for wallet reconciliation, but full payment credentials stay with PayPal or Venmo. The same applies to Play+ prepaid card transactions.

Open a live chat from your account dashboard or email our support team with your registered account email. We will locate your record and send a data summary within the legally required timeframe.

Yes. Submit a deletion request through live chat or support email. Note that some records must be retained for a period defined by applicable state law before full deletion is possible.

We share data only with identity-verification partners, payment processors like PayPal and Venmo, and any regulatory body with legal authority in states where our service operates under local law.

Log in, go to your account settings, and open the Privacy tab. From there you can disable non-essential analytics cookies while keeping session cookies active so your lobby stays accessible.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.